FAQs

If I cancel my internet booking, can I have my deposit back?

Please check the general booking conditions and terms.

Can you guarantee my friends and I, are going to stay in the same room?
You can make a single reservation for all of you at the same time to ensure youll be in the same room and then ask at the reception to have individual bills.
We have to warn you that the reservations depend on the occupation of the hostel.

Is the internet free or charge?
We have a free wifi zone at the reception and in the bar.

Can I book a room if I dont have credit card?
Yes, you can. You just have to send us an email with the dates you want to come and the number of person, and we will tell you if its possible or not. Then you will pay at your arrival.

Are any bedrooms en-suite?
We offer different kind of room, with private bathroom or without. You can also access to the bathroom outside of the rooms.

Do you have handicapped accesses?
Our Youth Hostels building is equipped entirely for handicapped access. All the doors, even the rooms doors, have the necessary requirements for wheelchair users. The beach and street are both accessible for disabled guests by ramp & slip road.

Does the youth hostel have a swimming pool? And a car park or garage?
We unfortunately dont have swimming pool, car park and garage.

Is there a lift?
Yes, we have a lift to help you to put up your luggage.

Where can I let my luggage, is it secure?
You can let your luggage in our deposit room which is a free service as well as in the lockers (bring your own padlock if you want). Our youth hostel is very secure and our team will keep a watch on your stuff.

Is linen provided?
In every room theres a free set of sheets, blankets and towels for you to use.

What are the check in and check out times?
You can make your check in until 12:00pm and you can make your check out until 11:00am.

I want to eat GOOD paella, what price Im going to pay?
Paella is a typical dish of coexistence, you share it; do not eat alone, as well as all rice dishes. So it is not very expensive but is long in preparation, book a table before going to a restaurant of rice.

Can I smoke in the hostel?
You cant smoke in the hostel except in the authorized places which are the terraces and the chill-out.

Can I bring alcohol into the hostel?
You cant take any food or drinks in the rooms because we have a kitchen for you to leave all those things.

Are pets accepted?
We dont accept pets in our youth hostel.

Can I bring my sleeping bag?
No, unfortunately you can’t, but you don’t need to! We offer for every bed a set of sheets, blankets and towels. You just have to deposit 5.

Does the hostel provide babys equipment like beds or high chair?
No, unfortunately our youth hostel is not equipped to accommodate babies, if you plan on coming with your child, let us know so we can take some measures.